អ្នកគ្រប់គ្រងផ្នែកឌីហ្សាញ
Responsibilities
- Manage daily front office operations, ensuring customer service satisfaction.
- Ensure that reservation hotline is attended to at all times to meet daily business needs.
- Respond to reservation request from residents, agency agents, and referral networks made through various communication platforms.
- Responsible for creating, updating and maintaining reservation records promptly in accordance with quest’s booking confirmation.
- Processing check ins and outs
- Confirming bookings, assigning rooms, issuing and activation room key / card.
- Handling car park management.
- Track room availability and help develop forecast for room revenue and occupancy.
- Work closely with Building Manager in preparing the pre-registration activities and process advance reservation deposits.
- Coordinate with Housekeeping to inspect and track readiness of rooms for check in.
- Coordinate with Technicians to inspect any MEP issues raise up by the residents or management.
- Communicating house rules to residents.
- Processing payments, and submitting daily cash float reports to management.
- Process daily reports on the number of arrivals. departures, identify any special request and reporting of incidents to Building Manager.
- Issue notices to residents who is late in monthly rental payments.
Requirements
- Manage daily front office operations, ensuring customer service satisfaction.
- Ensure that reservation hotline is attended to at all times to meet daily business needs.
- Respond to reservation request from residents, agency agents, and referral networks made through various communication platforms.
- Responsible for creating, updating and maintaining reservation records promptly in accordance with quest’s booking confirmation.
- Processing check ins and outs
- Confirming bookings, assigning rooms, issuing and activation room key / card.
- Handling car park management.
- Track room availability and help develop forecast for room revenue and occupancy.
- Work closely with Building Manager in preparing the pre-registration activities and process advance reservation deposits.
- Coordinate with Housekeeping to inspect and track readiness of rooms for check in.
- Coordinate with Technicians to inspect any MEP issues raise up by the residents or management.
- Communicating house rules to residents.
- Processing payments, and submitting daily cash float reports to management.
- Process daily reports on the number of arrivals. departures, identify any special request and reporting of incidents to Building Manager.
- Issue notices to residents who is late in monthly rental payments.
ទាក់ទងមកយើង
- [email protected]
- (+855) 23 997 840
- ផ្ទះលេខ 487Eo ផ្លូវ 53BT ក្រុម 6 ភូមិក្បាលទំនប់ សង្កាត់បឹងទំពុន 2 ខណ្ឌមានជ័យ រាជធានីភ្នំពេញ ប្រទេសកម្ពុជា 12351
ផ្សារភ្ជាប់ជាមួយព័ត៌មានថ្មីៗ សកម្មភាព និងរឿងរ៉ាវថ្មីៗរបស់យើងពី
តំណសំខាន់ៗ
ធនធានផ្សេងៗ
សូមស្វាគមន៍ចំពោះមតិកែលម្អ
